{"id":6620,"date":"2016-10-27T10:52:33","date_gmt":"2016-10-27T07:52:33","guid":{"rendered":"https:\/\/www.msh.co.il\/?page_id=6620&lang=en"},"modified":"2023-01-17T19:01:25","modified_gmt":"2023-01-17T17:01:25","slug":"public-inquiries","status":"publish","type":"page","link":"https:\/\/www.msh.co.il\/en\/migdal-capital-markets\/public-inquiries\/","title":{"rendered":"Public Inquiries"},"content":{"rendered":"

You may contact the Public Inquiries Administrator at Migdal Capital Markets Group, Adv. Liron Menashe,
\nthrough the following communication channels:
\n<\/strong>E-mail:pniyot@msh.co.il<\/a>
\nFax: 03-5106712
\nMailing address: 26 Saadia Gaon St., Tel Aviv 6713521<\/p>\n

Business hours<\/strong><\/h3>\n

The Administrator\u2019s business hours: Weekdays 9:00am-6:00 pm<\/p>\n

Handling of Inquiries<\/strong><\/h3>\n

Schedule for handling inquiries<\/strong><\/h4>\n

The Administrator will respond to the inquiring party within 21 work days from the date of inquiry.\u00a0The Administrator may – under certain circumstances – extend the response date by an additional period, for a reasonable time from the end of the aforementioned period. In this case, the inquiring party will receive a notice concerning the extension of the treatment handling period.<\/p>\n

Please note that the inquiry should contain the following details<\/strong><\/h4>\n

For existing customers: First name, last name, ID No., account number, account status, date of inquiry, details of inquiry, telephone number, e-mail address, residential address and supporting documents related to the inquiry (if any).<\/p>\n

For non-customers: First name, last name, ID No., date of inquiry, details of inquiry or complaint, telephone number, e-mail address, residential address and supporting documents related to the inquiry (if any).<\/p>\n

If you wish to submit an anonymous complaint: Please input \u201canonymous\u201d for the first and last name. If you wish to receive a response to an unidentified source of communications, please state so.<\/p>\n

Inquiry handling regulations<\/strong><\/h4>\n

The Administrator undertakes to thoroughly investigate the inquiry or complaint, while making use of all relevant information for the purposes of the investigation.<\/p>\n

An inquiry that was sent by fax or e-mail will receive a response by fax or e-mail. An inquiry sent by Israel Post will receive a response by post, unless the client provided an e-mail address for the response.<\/p>\n

In certain cases, the Administrator will refrain from providing a response to the inquiring party (for example, when the case is a pending court case). In this case, the inquiring party will receive a corresponding notice.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

You may contact the Public Inquiries Administrator at Migdal Capital Markets Group, Adv. Liron Menashe, through the following communication channels: E-mail:pniyot@msh.co.il Fax: 03-5106712 Mailing address: 26 Saadia Gaon St., Tel Aviv 6713521 Business hours The Administrator\u2019s business hours: Weekdays 9:00am-6:00 pm Handling of Inquiries Schedule for handling inquiries The Administrator will respond to the inquiring […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":31,"menu_order":58,"comment_status":"closed","ping_status":"closed","template":"templates\/content.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_top_nav_excluded":false,"_cms_nav_minihome":false,"_cms_nav_section":"","_cms_nav_offsite_url":"","footnotes":""},"tags":[686],"class_list":["post-6620","page","type-page","status-publish","hentry","tag-public-inquiries"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/pages\/6620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/comments?post=6620"}],"version-history":[{"count":13,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/pages\/6620\/revisions"}],"predecessor-version":[{"id":18803,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/pages\/6620\/revisions\/18803"}],"up":[{"embeddable":true,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/pages\/31"}],"wp:attachment":[{"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/media?parent=6620"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msh.co.il\/en\/wp-json\/wp\/v2\/tags?post=6620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}